Local Government

The Utah Broadband Outreach Center, in coordination with the Governor’s Office of Economic Development, can provide education, awareness, and facilitate communication for local governments.  But, we also need to understand how local government wants to use broadband, what they are hearing from their constituents and local high-speed Internet providers, and the barriers or challenges you face to integrate this technology into your community and into your public services.

Your Community and Broadband

The goal of the Utah Broadband Outreach Center is to ensure that all citizens have access to high-speed Internet.  Whether that is at home, at the library, through free public Wi-Fi, or through another method, any person who does not have access is being left behind.  Barriers that could prohibit your citizens from getting online are: access, cost of service or equipment, or lack of training.  Do you know how your community stacks up?


Why Should Broadband Matter To Your Local Government?

State, county and city governments deliver a variety of services to the people in their municipalities. Those services span everything from social services to health and safety. Yet, many of these entities are facing increased demand for services, coupled with shrinking budgets. While nothing will replace the value of face-to-face contact with a public servant, broadband has the capacity to efficiently deliver many services while opening up new venues for civic engagement.

More and more, citizens are wanting, and are even expecting, government services to be accessible online.  Governments save precious time with routine requests like licensing and tax parcel questions handled on line which is faster, cheaper and consumes fewer resources than paper forms.  Large files necessary for transactions such as building permits online, can be transmitted and viewed online, shortening government response time.

Public government meetings can be joined by constituents across a large geographic region with two-way video streaming.  Criminal justice costs could drop with arraignments, depositions and interpreter services handled through videoconferencing.  Instant communication between constituents and elected officials is possible through e-mail, online petitions and even social networks.

We want to hear from you!


  • City governments and municipal organizations are often the first to hear about consumer concerns regarding broadband.   Have you heard from your citizens regarding lack of high-speed Internet access in residential areas, business developments, or anchor institutions (such as schools, libraries, or town halls)?
  • Do you have stories about how broadband has impacted your community?  (For example, public safety, e-government services, or telehealth examples)
  • What are the major challenges to broadband adoption or deployment in your community?
    • Access to broadband?
    • Cost of broadband service?
    • Policy or regulations?
    • Training?
    • Cost of equipment?
    • Return on investment?
  • Have you experienced barriers to introducing government services online in your municipality?

To share your story, get involved, schedule a meeting, or suggest content to the Broadband Outreach Center, please email broadband@utah.gov.